FAQ
-
How long does a shoot take?
Photo and video shoots vary in time with smaller individual photo shoots taking about an hour and larger photo and video packages taking up to 5 hours.
NOTE- Full length video
shoot times are dependent on traffic
-
When do I pay for a shoot?
You will be charged a $50 deductible (non-refundable) upon scheduling a shoot and do not have to pay the rest of the invoice until you have received satisfactory results from our shoot!
-
Can I reschedule a shoot
YES! We completely understand that life happens and are more than willing to reschedule for no extra charge for in state shoots(WA)!
Out of state shoots may be subject to charges based on travel plans.
-
What if weather does not go in our favor?
Most photo shoots can be done rain or shine! Unfortunately if it looks like it is going to rain on a scheduled video shoot, we will have to reschedule due to the functionality of camera equipment!
-
What if a print comes damaged?
If you receive a damaged shipping box, do not open it and reach out to start a return. We will provide a return label and get a new print shipped to you once we have received and properly disposed of the original.
-
Return policy
All sales are final. With that being said, we do accept exchanges for products that arrive damaged. If this is the case, please reach out for support!